Common Topics
- Christmas Office Hours 2025
- IMPORTANT CHRISTMAS 2025 CARD PRINTING UPDATE
- What is an Archived Card?
- How To Run The Lost Stolen Report
- How To Run the Card Load Report
- Bulk Redemption
- Creating an IP Address Whitelisting Request
- How To Load Multiple Cards
- How to check the balance on a card.
- How to extend the expiry on a gift card.
- How to reset your PIN for Connect Manager
- How to manage loading a card with funds by mistake
- How to find a card pan if the number is not known
- Have not logged in greater than 6 months