Creating an IP Address Whitelisting Request

1. Create a ticket by submitting a request with the customer name and IP White list in the title
2. In the ticket state the IP address you wish to be added to the whitelist
3. Confirm if the IP Address is for our Test or Production Environment
4. If an old IP address is no longer needed, include this to the ticket asking for it to be removed
5. An agent will answer this request during business hours